CTS Help Desk Implements Online Chat
Members of the campus community can now contact the Computing and Technology Services (CTS) Help Desk for assistance using online chat.
The new online chat option is available at duq.edu/cts. Users can click the “Need Help?” button in the bottom right corner of the browser window, then submit their name, email address and phone number to be connected with a CTS Help Desk consultant in a chat session.
Online chat offers quick resolution time and other benefits, and is available Monday through Friday from 9 a.m. to 3 p.m. Users who need assistance at any other time can contact the CTS Help Desk at help@duq.edu, 412.396.4357 or in person on the second floor of the Union.